Privacy Policy

Last updated: January 2025

At Plano Plumbing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users of our website and services.

By accessing our website or using our services, you consent to the data practices described in this statement. We prioritize the trust you place in us when you invite us into your home or business to handle your plumbing needs.

01 Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

  • Personal Identification Information: Name, email address, phone number, and physical address when you schedule a service or fill out a contact form.
  • Technical Data: IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
  • Service Data: Information regarding your plumbing system, home infrastructure, and service history required to perform our work effectively.

02 How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support and respond to inquiries.
  • To gather analysis or valuable information so that we can improve our Service.
  • To detect, prevent and address technical issues.

03 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

04 Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

05 Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Contact Us

If you have any questions about this Privacy Policy, please contact us: